
Cybersecurity and IT Specialist
2 weeks ago
Job Title: Cybersecurity and IT Specialist
Job Summary: As a Cybersecurity and IT Specialist, you will be responsible for providing technical support and troubleshooting for cybersecurity products and IT systems. You will handle user queries and incidents through the ticketing system, ensuring timely resolution.
Key Responsibilities:
- Conduct routine maintenance of cybersecurity products and monitor their health.
- Escalate complex technical issues to relevant teams or vendors for further resolution.
- Process procurement requests for cybersecurity tools and IT services, while maintaining vendor relationships.
- Track milestone payments and ensure timely disbursements.
- Monitor and update project budgets, supporting financial planning and resource allocation.
- Generate regular financial reports and reconciliations for management review.
- Maintain accurate documentation to support compliance and audit requirements.
Requirements:
- Diploma/Degree in computer science or information technology field or related field.
- Minimum 2 years of working experience in technical support or administration.
- Prior experience in Government sector is preferred.
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