
Medical Device Support Specialist
7 days ago
Job Opportunity: Medical Device Support Specialist
This is a challenging role that requires technical expertise and strong interpersonal skills. The successful candidate will provide high-quality support to healthcare staff, ensuring the smooth operation of medical devices in a hospital environment.
Main Responsibilities:
Technical Assistance: Provide hands-on assistance to healthcare professionals with setting up, operating, servicing, and decommissioning medical equipment, adhering to industry standards and best practices.
Equipment Maintenance: Oversee external service providers for routine maintenance, ensuring quality work and compliance with relevant standards.
User Feedback: Gather and analyze feedback from users on device performance, reliability, and overall quality, using this information to improve our services.
Troubleshooting: Analyze and troubleshoot reported faults, complaints, or safety issues, working closely with engineers to develop corrective actions.
Inventory Management: Manage spare parts and frontline technical support inventory, ensuring timely delivery and documentation when needed.
Project Coordination: Assist engineers in coordinating medical equipment projects with external vendors and consultants.
Requirements:
Qualifications: A diploma in electronics or biomedical engineering is essential.
Experience: 3-5 years of relevant experience in a healthcare environment is preferred.
Soft Skills: A service-oriented mindset, positive attitude, and ability to work effectively with staff at all levels are crucial.
Technical Skills: Basic proficiency in IT applications is required.
About Us:
We offer a dynamic and supportive work environment, opportunities for professional growth, and a competitive compensation package.
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