Expert Color Solutions Specialist

5 days ago

Singapore beBeeColor Full time $90,000 - $120,000

Job Title: Technical Solutions Expert

 

Job Description: We are seeking a highly skilled and experienced technical solutions expert who will be responsible for delivering exceptional customer experiences, driving business growth, and supporting sales teams in achieving our strategic objectives.

 

Key Responsibilities:

  • Conduct market visits and engage with customers to understand their requirements and effectively propose solutions through product demonstrations and presentations.
  • Develop new ideas and applications by conducting product evaluations and leveraging market research findings.
  • Support the installation process and provide education to customers on equipment operations, RIP software, Adobe tools, color management, and spectrophotometry.
  • Liaise with HQ and vendors to ensure all engineers are updated on new models, software revisions, and process improvements.
  • Collaborate with Product Management and Sales Teams to manage customer sales cycles from requirements to sample preparations.
  • Support marketing activities such as sample production and participation in events and trade shows.
  • Provide guidance on pre-installation requirements and processes, including equipment, software, and layout.
  • Assist in resolving presales-related issues pre- and post-installation.
  • Establish relationships with third-party equipment vendors to support customer needs.
  • Maintain smooth operations and frequent updates of showrooms, evaluations, sample production, and demonstrations.

 

Required Skills and Qualifications:

  • Diploma or Degree in Textile Technology, Printing, or related field.
  • Strong communication and customer engagement skills.
  • Ability to travel for training, troubleshooting, and events support.
  • Project Management skills with experience working with various stakeholders.
  • Knowledge of using RIP software.
  • Basic knowledge of Adobe software (Illustrator and Photoshop).
  • Basic knowledge of computer networking.
  • Colour management knowledge preferred.
  • Similar experience working in the Printing industry is highly desirable.

 

Benefits:

We offer competitive compensation packages that include a range of benefits to ensure your well-being and success in this role.

 

Others:

As a Technical Solutions Expert, you will have the opportunity to work with a talented team of professionals who share your passion for innovation and customer satisfaction.

 

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