Cloud Technologist
1 month ago
We are seeking a highly skilled Cloud Technologist to join our team as a Technical Account Manager in Singapore. As a key member of the Enterprise Support team, you will play a critical role in ensuring the success of our enterprise customers in building applications and services on the Amazon Web Services (AWS) platform.
Job Description:
The Technical Account Manager (TAM) will serve as a strategic expert on the full line of AWS services and the customer's architecture, providing assistance and guidance throughout all phases of the cloud adoption life cycle. This includes:
- Championing and advocating for enterprise support customers
- Making recommendations on how new AWS offerings fit into the company strategy and architecture
- Providing deep reviews of service disruptions, metrics, and detailed prelaunch planning
- Participating in customer-requested meetings (onsite or remote)
- Working with leading technologists around the world
- Collaborating with Amazon Web Service engineers to ensure rapid resolution of customer concerns
- Acting as incident manager for complex or large-impact incidents
Key Responsibilities:
You will be responsible for:
- Bilingual Mandarin and English language skills
- 5+ years of technical support/Solution Architect/Professional services/DevOps/Software Engineering or consulting experience
- Demonstrated expertise in one or two areas, such as systems administration (Linux and/or Windows), networking (DNS, IPsec, BGP, VPN, Load Balancing), programming/scripting (Java, Perl, Ruby, C#, and/or PHP), container technologies (Docker, Kubernetes), database management (MySQL/PostgreSQL/Oracle), and Blockchain/Web3 technology
- Experience configuring, running, and maintaining databases, and developing Apps or solutions for Blockchain/Web3
Preferred Qualifications:
We are looking for candidates with:
- Experience in AWS services
- Deployment experience for CICD pipeline based on Kubernetes, large-scale Kubernetes operation
- Proficiency in database operation, including minimum downtime upgrade and performance fine-tuning
- Cybersecurity operation experience, specifically in FinTech/Web3
- Experience in a relationship management role in a large enterprise environment
- Solid understanding of technology budget management
- Computer Science or Math background, with working knowledge of software development practices and technologies
- Experience in a 24x7 operational services or support environment
About Us:
Amazon Web Services Singapore Private Limited - D55 is a leading provider of cloud computing services. We offer a competitive salary package, including an estimated annual salary of SGD 150,000 - 200,000, depending on qualifications and experience.
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