Cloud Infrastructure Support Engineer

1 week ago

Singapore beBeeCloud Full time $60,000 - $80,000
Cloud Infrastructure Specialist\

We are seeking a skilled IT professional to fill the role of Cloud Infrastructure Specialist.

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This is an exciting opportunity for individuals who enjoy working with cloud platforms, possess excellent problem-solving skills, and are eager to learn and grow within their career.

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  • Job Responsibilities:
  • Provide technical support for staff hardware, software, and networking issues (onsite & remote).
  • Install, configure, and maintain workstations, operating systems, and applications.
  • Troubleshoot and resolve issues related to systems, printers, and telephony in a timely manner.
  • Maintain user accounts, access controls, and security permissions.
  • Respond to inquiries from staff, service providers, site personnel, and vendors to provide technical assistance.
  • Manage the administration of systems, servers, and related networks to ensure service availability.
  • Manage IT assets, licenses, and inventory for servers, desktops, laptops, and mobile devices.
  • Perform regular system updates, patches, and backups.
  • Document IT support processes and maintain an internal knowledge base.
  • DevOps Opportunities:
  • Assist in configuring, deploying, and monitoring applications across development, staging, and production environments.
  • Support CI/CD pipeline development, maintenance, and troubleshooting.
  • Maintain and monitor cloud infrastructure (AWS, Azure, or GCP) for reliability, scalability, and security.
  • Automate repetitive tasks using scripting languages (Python, Bash, PowerShell, etc.).
  • Support containerization and orchestration systems (Docker, Kubernetes).
  • Implement and maintain monitoring, logging, and alerting solutions.
  • Participate in incident response and root cause analysis to improve system reliability.
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Requirements:

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  • Bachelor's degree in Computer Science, Information Technology, or a related field (recent graduate preferred).
  • 1–2 years of IT support experience.
  • Familiarity with operating systems, networking basics, and troubleshooting.
  • Knowledge of cloud platforms, scripting, or DevOps tools is a plus.
  • Strong problem-solving skills with attention to detail.
  • Excellent communication and teamwork abilities.
  • Bonus: personal projects, hackathons, or cloud/DevOps certifications.
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What We Offer:

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  • Structured Mentorship: A senior engineer will guide you throughout your training.
  • Certification Support: Sponsored AWS/GCP certifications and ITIL training, with study time included.
  • Career Progression: Clear path to Cloud Engineer role with performance-based salary increases.
  • Learning Budget: Annual budget for courses and resources.
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Interested candidates can submit their resumes to apply for this position.

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