Claims Associate Specialist

6 days ago


Singapore ENCOMPASSE Full time

At ENCOMPASSE, we are seeking a highly skilled Claims Associate Specialist to join our team.

The successful candidate will be responsible for verifying and processing financial claims in accordance with stipulated policies, guidelines and agreements. This will involve clarifying claims details and support documents submitted with the claimants, escalating complex cases for review and discussion with stakeholders, handling customer requests within established services standards, providing administrative support, and undertaking additional tasks as assigned.

To be considered for this role, applicants must possess at least an A level or Diploma holder, with 1 to 2 years of working experience (preferably) in processing claims, disbursement and refund. Strong interpersonal and communication skills, both oral and written, are essential, along with a strong code of work ethics and confidentiality of information. The ideal candidate will also be detailed and meticulous, diligent, and committed to meeting deadlines, with a good working knowledge of Microsoft Office, especially in using MS Excel.

The successful Claims Associate Specialist will have opportunities to develop their skills in areas such as UAT, Process Improvement, Recruiting, Relationship Management, Compliance, Communication Skills, Administrative Support, Excel, Statistics, and Team Player. They will be expected to demonstrate Service Excellence in all aspects of their work.

We offer a competitive salary package, including an estimated $60,000 - $80,000 per annum, depending on experience. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, please apply for this exciting opportunity.



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