
Operations Coordinator
4 days ago
Operational role responsible for supporting the billing function in day-to-day activities. The incumbent may seek appropriate guidance and advice to ensure delivery of quality outcomes.
The primary objective is to generate accurate invoices, review client accounts and billing histories, and correct any discrepancies promptly.
Data Entry and Record Keeping
Maintain detailed records of transactions, invoices, and payment histories in our accounting system.
E nsure that client and payment information is up to date.
Payment Processing
Monitor client payments, ensuring timely collection and follow up on overdue payments by contacting clients via phone or email.
Customer Service
Address and resolve client billing inquiries and disputes, providing support with setting up payment plans or resolving issues related to their invoices.
Reporting
Prepare regular reports on billing and payment statuses for management, assisting in reconciling accounts receivable balances and maintaining accurate records.
Compliance and Auditing
Ensure that billing practices comply with financial regulations and industry standards, assisting in audits by providing necessary documentation and supporting information.
Required Skills and Qualifications
- A minimum of 1-2 years of experience in a similar role is advantageous.
- Fluency in English is required to communicate effectively with clients.
- B asic knowledge of computer applications, including Microsoft Excel and Word.
What We Offer
A supportive work environment, opportunities for growth and development, and a chance to make a meaningful contribution to our organization.
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