Financial Services Representative Singapore
1 day ago
We are seeking a Customer Financial Service Representative to join our team at Federal Express (Singapore) PTE LTD.
About the RoleThis position is stationed in the FedEx APAC Financial Service Center, Singapore.
The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work independently and collaboratively as part of a team.
Key Responsibilities- Account Management
- Perform collection activities to improve AR performance of APAC customers.
- Engage internal and external stakeholders to resolve issues preventing customer payment performance.
- Follow up with customers via phone calls to collect payments.
- Billing Support
- Assist customers in resolving billing-related issues.
- Administrative Tasks
- Perform administrative tasks related to credit and collection.
- Diploma or degree holder.
- Proficiency in written and spoken English.
- Proficiency in written and spoken Japanese language for liaising with Japanese-speaking associates.
- A team player with good customer service skills and results-driven attitude.
- Excellent planning, organizational, problem-solving, and communication skills.
We offer a competitive salary package, including an estimated SGD 50,000 - 60,000 per annum, depending on experience. Additionally, we provide opportunities for career growth and professional development in a dynamic and fast-paced environment.
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