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Insurance Claim Examiner and Resolution Specialist
3 weeks ago
Key Highlights:
- Investigate insurance claims to ensure accuracy and fairness
- Analyse policy terms and conditions for compliance and expert advice
- Negotiate settlements with clients and third-party parties
Job Description:
As a Claims Investigator and Settlement Specialist, you will be responsible for examining and investigating the cause of insurance claims. This involves analysing policy terms and conditions to ensure compliance and providing expert advice to clients.
You will also assess the amount of insurance claim and negotiate settlements with clients and third-party parties. Additionally, you may need to pursue recovery from other parties where necessary.
Required Skills and Qualifications:
To excel in this role, you should possess the following skills and qualifications:
- Inquisitive Mindset: The ability to ask questions and seek answers to resolve complex issues
- Meticulous Attention to Detail: A strong attention to detail and organisational abilities to manage multiple tasks and priorities
- Continuous Learning: A commitment to ongoing learning and professional development to stay up-to-date with industry trends and best practices
- Exceptional Customer Service: Providing exceptional customer service and meeting key performance indicators (KPIs) to drive business results
- Strong Communication Skills: Effective written and verbal communication skills to produce clear and concise reports that inform decision-making
- Relevant Qualifications: Business and/or technical qualifications an added advantage
- Linguistic Proficiency: Good grasp of English language, with good grammar and writing abilities
- Cultural Competence: Able to converse in Mandarin, Malay, Tamil or any other local language/dialect
Benefits:
The successful candidate will enjoy a range of benefits, including comprehensive training and development programs, and opportunities for career growth and advancement.
Others:
This role offers a challenging and rewarding work environment that requires strong analytical and problem-solving skills. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
