Strategic Learning Solutions Director

1 day ago

Singapore beBeeSolutions Full time $90,000 - $120,000
Learning Solutions Manager

The Learning Solutions Manager plays a vital role in designing and delivering impactful learning solutions that meet client needs, drive capability development, and support revenue generation.

Key Responsibilities:
  • Design and develop both standard and bespoke learning solutions in either in-person or virtual formats, incorporating client context and business needs. Core deliverables include Training Slides, Learner's Guide, Facilitator's Guide, and Assessment Plan (where applicable).
  • Deliver training programmes to external clients to the expected standards of the Academy.
  • Conduct Train-The-Trainer (TTT) sessions to prepare and coach other facilitators in delivering the training programmes in alignment with Academy standards, across both in-person or virtual formats.
  • Continuously enhance and update learning programmes based on key inputs such as client feedback, Course Evaluation Questionnaire (CEQ) scores, evolving industry or market trends, and updates to relevant policies and/or procedures.
  • Serve as a subject matter expert during client engagements, showcasing the Academy's portfolio of programmes to address client needs and create value-driven learning solutions.
  • Conduct learning needs analysis and research for external clients as needed, using appropriate data collection methodologies, such as stakeholder interviews, surveys, focus groups, and mystery shopping.
  • Design tailored programme proposals that align with client requirements.
Requirements:
  • Possess a University Bachelor's Degree, preferably in related fields such as Education, Learning & Development.
  • WSQ Diploma in Design and Development of Learning for Performance (DDDLP), or the prior WSQ Diploma in Adult and Continuing Education (DACE)
  • WSQ Advanced Certificate in Learning and Performance (ACLP), or the prior WSQ Advanced Certificate in Training and Assessment (ACTA)
  • Minimum 5 years' experience in learning & development, curriculum design and facilitation of training programmes
  • Strong instructional design expertise and experience in designing client-facing or revenue-generating learning solutions
  • Proven experience in designing curriculum focused on service and operational excellence, particularly within the operational and/or financial services sectors. A deep understanding of industry-specific processes, regulatory requirements, and best practices is highly advantageous.
  • Excellent project management and stakeholder management skills
  • Excellent verbal and written communication skills in English
  • Proficient in Microsoft Office Suite, assessment and survey tools, virtual delivery tools (Teams, Zoom). Proficiency in instructional design tools (Canva, Adobe Creative Suite) will be advantageous

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