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Cybersecurity Incident Response Manager
2 weeks ago
The role of Incident Response Specialist requires strategic leadership and coordination to ensure effective incident management. The successful candidate will oversee a team responsible for monitoring and responding to critical incidents, while ensuring seamless communication with stakeholders.
This position demands strong analytical skills, the ability to prioritize tasks under pressure, and a proven track record in security administration and incident response. The ideal candidate will possess excellent written and oral communication skills, enabling them to effectively collaborate with diverse teams across the organization.
A key aspect of this role is fostering a culture of continuous improvement, driving process efficiency, and promoting best practices within the incident response team. Regular feedback and performance evaluation will be essential in ensuring team members are equipped to meet or exceed service-level objectives.
Key Responsibilities:- Manage a team of incident responders to ensure efficient ISIRT response and interaction with cybersecurity leadership and business stakeholders.
- Closely coordinate ISIRT incidents to guarantee prioritization at all hours of the day.
- Establish and maintain cross-functional collaboration among analysts, cybersecurity, IT, and developers.
- Serve as the primary point of escalation and incident commander.
- Review ISIRT incidents related to ransomware, host compromise, account compromise, phishing, anomalous user behavior, third parties, and data leakage.
- Verify that the ISIRT response team adheres to processes endorsed by leadership and adopts industry-recognized best practices.
- Monitor team performance and provide actionable feedback to enhance mean time to respond, KPIs, and service-level objectives.
- At least seven years of experience in security administration and SOC, with a minimum of three years in security IR.
- Demonstrated expertise in leading people both in-person and remotely distributed.
- Self-awareness and ability to remain composed under intense pressure.
- Excellent written and verbal communication skills across various organizational levels.
- Strong judgment and capacity for making swift decisions when dealing with complex situations.
- Organized, with the ability to prioritize tasks and respond within defined SLAs, maintaining composure.
