Senior Restaurant Operations Manager
3 days ago
I-LINK MANPOWER CONSULTANCY PTE. LTD. is seeking a highly skilled and experienced Senior Restaurant Operations Manager to oversee daily restaurant operations, ensuring seamless customer experiences and driving business growth.
Job Description:Key Responsibilities:
- Lead a high-performing team by providing coaching, training, and development opportunities to enhance staff skills and knowledge.
- Collaborate with chefs to plan menus that balance quality and pricing, ensuring alignment with market trends and customer preferences.
- Develop and implement sales and marketing strategies to increase restaurant revenue, leveraging social media, promotions, and loyalty programs.
- Manage restaurant finances effectively, creating budgets and monitoring expenses to ensure profitability.
- Ensure impeccable customer satisfaction, handling complaints and feedback through active listening and prompt resolutions.
- Maintain high standards of restaurant cleanliness and safety, adhering to local regulations and industry best practices.
Requirements:
- Minimum 3 years of experience in restaurant management, preferably in a fast-paced environment.
- Proven track record of increasing revenue, improving customer satisfaction, and enhancing team performance.
- Excellent leadership, communication, and problem-solving skills.
- Familiarity with inventory management, cash handling, and budgeting processes.
- Degree in Hospitality Management or related field preferred.
Benefits:
- A competitive salary range of SGD $60,000 - $80,000 per annum, depending on experience.
- A comprehensive benefits package, including medical insurance, paid time off, and professional development opportunities.
- The chance to work with a dynamic team in a rapidly growing company.
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