Clinical Support Specialist
2 weeks ago
National Skin Centre (Singapore) Pte Ltd is a leading healthcare provider in Singapore, dedicated to delivering exceptional patient care and services.
Salary EstimateWe offer a competitive salary range of SGD 35,000 - 45,000 per annum, commensurate with experience.
Job DescriptionThis role involves providing excellent customer support as part of our team at the DSC Clinic. Key responsibilities include:
- Handling caller inquiries and addressing basic STI-related queries
- Providing relevant service information to callers
- Maintaining high-quality telephone standards
- Assisting in appointment booking via phone calls, email/online, and referrals from other healthcare institutions
- Ensuring efficient distribution of appointments and assisting with registration, billing, and appointments booking of patients at the Public Clinic
To succeed in this role, you will need:
- A minimum of GCE 'N' Level and above education
- At least 1 year of call centre work experience
- Excellent communication skills, typing, and computer skills
We offer a dynamic and supportive work environment, opportunities for growth and development, and a comprehensive benefits package.
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