Quality and Reliability Assurance Expert

3 weeks ago

Singapur, Singapore Micron Full time

About Micron

Micron is a leading global provider of memory and storage solutions. Our vision is to transform how the world uses information to enrich life for all.

We are passionate about using our expertise in the relentless pursuit of innovation for our customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible.

We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.

Job Summary

We are seeking a Senior Non-Volatile Memory Quality Assurance Specialist to join our team. As a key member of our quality assurance team, you will be responsible for ensuring the quality and reliability of our non-volatile memory products.

Responsibilities

  • Perform Failure Analysis of Customer Returns
  • Understand customer complaint of the memory component failure
  • Initiate communication with Micron Customer-facing team for further details on customer complaint, requesting additional questions to provide best opportunity for successful analysis
  • Perform bench level analysis including initial data image analysis/examination
  • Perform Automated Test Equipment (ATE) analysis and interpret results
  • Work with the appropriate engineering teams (PE, PYE) to perform detailed fault isolation when electrical failure has been confirmed
  • Summarize findings and submit for physical failure analysis (PFA)
  • Provide FA Reports for Micron Customer Facing Team for Communication to External Customers
  • Summarize analysis at electrical and physical level into customer-friendly formats
  • Work with the appropriate manufacturing Global Quality teams through the appropriate request systems (example: WFMS/GDM) for Root Cause and/or Corrective Action and a containment plan
  • Identify potential risk to external customers
  • Communicate with respective BU (Business Unit) on potential impact to customers
  • Communicate FA updates through interim reports or during scheduled meetings with the customers
  • Provide formal FA Report with findings
  • Sustain Knowledge of Device Capabilities and Characteristics
  • Keep up to date with latest Fab/ASM process technology
  • Understand datasheet specifications for each device and the differences from previous technology
  • Comprehension of qualification data and potential impact to customer operation
  • Stay up-to-date on common customer applications and usage model
  • Partnering with customer support team to resolve ongoing customer issues

Requirements

  • 2-3 years of experience in the semiconductor industry as Product or QA engineer are preferred. Relevant experienced candidates will be considered for the Senior Role.
  • A Bachelor or Masters Degree in Electrical Engineering or similar field of study.
  • Excellent verbal and written communication skills in English. The ability to communicate clearly and concisely both verbally and in writing is critical in this role.
  • Good organization skills and ability to multitask and coordinate between multiple issues at any given time.
  • Ability to work effectively in cross-functional teams and handle pressure situations in a professional manner.
  • Excellent problem-solving and analytical skills with strong attention to details.
  • Familiarity with NexTest/Teradyne bench analytical tools, scripting in linux console will be an added advantage.

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