Workplace Technology Infrastructure Specialist

3 days ago


Singapore TOSS-EX PTE. LTD. Full time

Join TOSS-EX PTE. LTD. as a Workplace Technology Infrastructure Specialist and drive innovation in our digital transformation journey.

About the Role

We are seeking an experienced professional to manage our workplace technology infrastructure, ensuring seamless integration of Microsoft 365 solutions, WAN routing protocols, and network protocols like DHCP and TCP/IP.

This role requires a strong technical foundation in managing end-user devices, telephony, collaboration tools, and office productivity software. You will be responsible for implementing and managing network infrastructure, including firewalls, routers, switches, load balancers, and remote access technologies.

You will also play a crucial role in driving service recovery, reducing system downtime, and tracking service providers' SLAs. Additionally, you will stay abreast with industry developments and regulators' requirements.

Requirements
  • Bachelor's degree in Computer Science or Information Technology
  • Over 5 years of experience in managing workplace technology and infrastructure, preferably in the financial services industry
  • Familiarity with Microsoft infrastructure, including Active Directory, ADFS, Azure AD, SCCM, and endpoint management tools
  • Experience with WAN routing protocols, QoS, COS, Telco business operations, and network protocols like DHCP, TCP/IP, and VPN
  • Relevant certifications in Workplace Technology and Networking preferred but not mandatory
Skills & Qualifications

We are looking for a customer-centric individual with strong technical, analytical, and engineering competencies. You should have hands-on experience in managing workplace and infrastructure environments and be able to communicate effectively with non-IT-savvy users.

A solid understanding of ITIL framework, IT service management concepts, and Agile methodologies is essential. Familiarity with Microsoft PowerPoint and experimentation with new technologies is also desired.

We offer a competitive salary of $120,000 per annum, commensurate with experience, plus benefits and opportunities for growth and development.



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