Library and Community Engagement Officer
3 days ago
We are seeking a motivated individual to join our team as a Library and Community Engagement Officer. This role will provide an exciting opportunity to engage with the community, promote literacy, and contribute to the development of our libraries.
About the RoleThe successful candidate will be responsible for guiding library users on etiquette and promoting library services and collections. They will also provide recommendations on physical and digital resources, engage patrons through programs, and support collection maintenance and development.
In addition, they will assist in coordinating programs, exhibitions, and outreach activities, including content development, publicity, and setup/teardown. They will also recruit and train volunteers and handle customer queries and feedback.
Responsibilities- Guide customers on library etiquette and promote library services and collections
- Provide physical and digital resource recommendations and engage patrons through programs
- Support collection maintenance and development, including analysis, promotion, and screening new arrivals
- Coordinate programs, exhibitions, and outreach activities, including content development, publicity, and setup/teardown
- Recruit and train volunteers and work with them on various opportunities in the library or outreach
- Handle customer queries and feedback according to service standards and processes
- Good customer service and engagement skills
- Good communication and interpersonal skills
- Ability to work independently and adapt quickly to changes
- Comfortable using technology to conduct programs and design posters
- Willingness to travel to other libraries to support programs and perform shift work, including weekends and public holidays
- An estimated annual salary of SGD 55,000 - 65,000, depending on experience
- A dynamic and supportive work environment with opportunities for professional growth and development
- A chance to make a positive impact on the community and contribute to the development of our libraries
Please note that this is an estimated salary range based on national averages and may vary depending on individual circumstances. The actual salary will be discussed during the hiring process.
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