ICT Technical Support Specialist

22 hours ago


Singapore WSH EXPERTS PTE. LTD. Full time
Job Description

We are seeking an experienced ICT Technical Support Specialist to join our team at WSH Experts PTE. LTD.

About the Role

This is a key role that requires strong technical skills and excellent communication abilities to provide top-notch support to our clients.

Key Responsibilities

  • To contribute to the distinctive ethos of the school by providing professional ICT technical support and assistance.
  • To support the Head of Department/ICT in managing school-based initiatives, including procurement of ICT resources and infrastructure.
  • To manage user accounts on administrative portals, ensuring security and compliance with guidelines from MOE and the school.
  • To perform diagnostic services on computing and AV devices, identifying and resolving technical issues efficiently.
  • To take charge of loans of school equipment, manage insurance claims during warranty periods, and maintain periodic replacement and condemnation of ICT equipment.
  • To support stock-take of ICT assets and stores, man the ICT helpdesk, and troubleshoot device issues.
  • To set up and support Audio Visual systems for events, assemblies, and meetings.
  • To carry out other duties as assigned by the Principal, Vice Principal, Head of Department/ICT, and ICT Manager/Associate.

Tell Us About Your Skills

We are interested in hearing about your experience in troubleshooting, technical support, and ICT governance. Your proficiency in non-fiction writing and ability to work with various technologies will be valuable assets in this role.



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