Coffee Shop Assistant Manager

11 hours ago


Singapore NEXTBEAT SINGAPORE PTE. LTD. Full time
Job Overview

We are seeking a highly skilled and experienced Coffee Shop Assistant Manager to join our team at NEXTBEAT SINGAPORE PTE. LTD.

About the Role

This is a challenging opportunity for a motivated individual who is passionate about delivering exceptional customer service and ensuring high standards of quality in all aspects of our coffee shop operations.

Key Responsibilities
  • To manage and oversee the daily operations of our coffee shop, including staff management, inventory control, and maintaining high levels of cleanliness and hygiene.
  • To ensure that our customers receive excellent service, responding promptly to their needs and resolving any issues in a professional and courteous manner.
  • To work closely with our head barista to maintain the highest standards of coffee preparation and presentation, and to continuously improve our menu offerings and promotions.
  • To develop and implement strategies to drive sales growth, increase customer loyalty, and improve overall customer satisfaction.
  • To assist in recruiting, training, and developing our team members to ensure they have the skills and knowledge required to deliver exceptional customer service and meet business objectives.
Requirements
  • A minimum of 2 years of experience working in a restaurant or coffee shop environment, with a strong background in customer service and staff management.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues, managers, and customers at all levels.
  • Strong problem-solving and analytical skills, with the ability to think critically and make informed decisions.
  • Able to work well under pressure, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Familiarity with POS systems and inventory management software.
What We Offer
  • A competitive salary of SGD $40,000 - $50,000 per annum, depending on experience.
  • A comprehensive benefits package, including medical insurance, paid annual leave, and public holidays.
  • The opportunity to work in a dynamic and fast-paced environment, with a focus on career development and professional growth.
  • A fun and supportive team culture, with regular team-building activities and social events.

Salary: SGD $42,500



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