Clinical Research Coordinator

3 days ago


Singapur, Singapore Thermo Fisher Scientific Full time
Job Title: Investigator Services Assistant

At Thermo Fisher Scientific, we are seeking a highly organized and detail-oriented Investigator Services Assistant to join our team.

Key Responsibilities:
  • Act as the primary point of contact for sites and monitors, ensuring timely resolution of complaints, concerns, and discrepancies.
  • Communicate with sites regarding protocol-related aspects, providing guidance on pre-analytical study requirements.
  • Triage calls and redirect them to the appropriate department for resolution.
  • Review and resolve exceptions to ensure data cleaning within agreed timelines.
  • Resolve queries to facilitate efficient sample analysis and meet report turnaround time.
  • Notify sites and relevant contacts of critical values and study-specific requirements.
  • Monitor and report site issues to the relevant departments for resolution.
  • Evaluate requests for additional tests and inform investigator sites of the results or reasons for not proceeding.
  • Coordinate and resolve issues with samples and requisition forms for timely accessioning and reporting.
  • Amend patient information in the site database as required.
  • Attend study meetings to discuss risk assessment and business concerns.
  • Collaborate with the study PM team to create requisition forms capturing visit and study collection requirements.
Requirements:
  • Proven experience in a similar role within the clinical research industry.
  • Exceptional attention to detail and ability to ensure flawless data flow.
  • Strong communication and interpersonal skills to effectively liaise with sites, monitors, and internal departments.
  • Ability to triage and resolve issues promptly and efficiently.
  • Understanding of study protocols and pre-analytical requirements.
  • Highly organized with the ability to manage multiple tasks and prioritize effectively.
  • Proficient in using databases and software for data management.
  • Fluency in Korean and Japanese languages.
  • Ability to work collaboratively in a team environment.
  • Ambitious and self-motivated, with a drive to compete and succeed.


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