Front of House Host

2 weeks ago


Singapore A DREAMWORKS COMPANY PTE. LTD. Full time

At A Dreamworks Company Pte Ltd, we're looking for an experienced and passionate individual to join our dynamic team in South Singapore as a Front of House Host. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences that exceed expectations.

About the Role

This is a fantastic opportunity to work with a company that values growth, creativity, and a great work-life balance. Our vibrant team in South Singapore is dedicated to providing outstanding service to our guests, and we're seeking someone who shares our passion for excellence.

Key Responsibilities
  • Handle reservations, phone inquiries, and guest requests with warmth and efficiency
  • Welcome guests with a genuine smile upon arrival and ensure seamless check-ins
  • Manage seating arrangements in a fair and efficient manner, prioritizing guest comfort and satisfaction
  • Personalize experiences for guests by remembering their names and special occasions, making them feel valued and appreciated
  • Share important guest details with Captains and Server Attendants to ensure smooth service delivery
  • Thank guests upon departure and maintain accurate guest profiles for future visits
  • Pass on valuable guest feedback to Managers for continual improvement and growth
What We're Looking For
  • A customer-oriented personality with excellent communication and interpersonal skills
  • Ability to work effectively in rotational shifts, including public holidays
Benefits
  • Competitive salary and benefits package
  • Ongoing training and development opportunities to enhance your skills and career progression
  • A collaborative and supportive work environment that encourages teamwork and respect

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