Customer Service Representative with Career Advancement Opportunities
1 day ago
We are a renowned enrichment centre established in 2009, specialising in English creative writing for primary school students. Our mission is to empower children with confidence in English creative writing and academic performance.
Job OverviewThis exciting role offers an excellent opportunity to join our customer relations team as a Customer Service Executive. You will be responsible for providing administrative, customer, and management support, ensuring exceptional service delivery and contributing to the growth of our centre.
Key Responsibilities- Deliver exceptional customer service and handle customer enquiries with professionalism and empathy
- Provide administrative support, including recruitment and enrolment of students
- Work collaboratively with management to achieve business objectives
To succeed in this role, you will need:
- A warm personality, self-driven, organized, and confident individual
- Excellent communication and interpersonal skills, with the ability to work independently and multitask
- Required to speak English and Mandarin to liaise with Mandarin-speaking clients
- Singaporean citizenship or PR status
You will be working on weekdays (12:00 pm - 8:45 pm) and Saturdays (8:30 am - 5:15 pm). The centre is closed on Mondays, Sundays, and public holidays.
Compensation and BenefitsWe offer a competitive salary package, including:
- An estimated annual salary of SGD $55,000 - $65,000, depending on experience
- CPF contribution, paid annual leave, paid sick leave, and paid public holidays
- Good medical and dental benefits, work-life balance, and centre holidays
We are committed to grooming capable individuals into Centre Managers and other leadership roles. If you are a driven and ambitious professional looking to advance your career, we encourage you to apply.
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