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Family Experience Coordinator

2 months ago

Singapore HANBAOBAO PTE. LTD. Full time
Family Ambassador

HANBAOBAO PTE. LTD. is seeking a charismatic Family Ambassador to create unforgettable experiences for families and children in our stores.

Key Responsibilities:
  • Plan and execute engaging Family togetherness activities and Premium Distribution Programme (PDP) to foster a fun atmosphere.
  • Provide exceptional service as a Table Service Server or SOK coach, ensuring a seamless customer experience.
  • Delight children and families with birthday parties and special occasion celebrations.
  • Lead restaurant tours, showcasing our offerings and expertise.
  • Collaborate with the restaurant management team to build strong relationships with schools and government agencies, driving community engagement.
  • Assist the team during large orders, ensuring timely and efficient service.
Requirements:
  • High energy and passion for delivering exceptional customer experiences.
  • Fun and cheerful personality, with a contagious smile.
  • Excellent communication skills, with the ability to serve customers quickly and friendly.
  • Willingness to work flexible hours, including weekends and public holidays.
Preferred Skills:
  • Excellent communication skills.
  • Gourmet knowledge.
  • Housekeeping expertise.
  • Cake decorating skills.
  • Approachable and friendly demeanor.
  • Inventory management skills.
  • Restaurant management experience.
  • Good communication skills.
  • Packaging expertise.
  • Cashiering skills.
  • Team player attitude.
  • Customer service focus.
  • Able to work independently.
  • Brand awareness.