Luxury Hotel Representative

6 days ago

Singapore Artyzen Hospitality Group Full time

About the Role

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We are seeking an experienced Sales Manager to join our team at Artyzen Singapore. As a key member of our sales team, you will be responsible for maximizing business opportunities and achieving financial results through effective sales strategies and tactics.

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Main Responsibilities:

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  • Maximize business opportunities by selling the right room to the right customer at the right time and price.

  • Achieve financial results through effective sales strategies and tactics.

  • Sell and convert potential event leads for the hotel and see the event to fruition.

  • Build strong relationships with customers and business partners.

  • Identify and handle sales leads in an efficient manner.

  • Represent the hotel and participate in domestic sales activities.

  • Monitor and report on market trends and competition within own market segment.

  • Prepare and update customer management reports and ensure timely follow-up.

  • Actively distribute product information and raise awareness in relevant markets and business segments.

  • Cross-sell products and services in accordance with corporate and divisional guidelines.

  • Use various methods and means to grow client base.

  • Contribute creatively to product and sales development.

  • Assist in planning and coordinating sales activities, events, and promotions.

  • Manage accounts and maintain up-to-date customer information electronically.

  • Work as a team leader with minimal direct supervision.

  • Demonstrate understanding of premium products and ability to overcome objections, especially related to price.

  • Confidently sell premium rates.

  • Possess basic computational abilities and a strong sense of business acumen.

  • Have in-depth knowledge of the hotel and its facilities.

  • Knowledgeable in Corporate, MICE and Catering sales.

  • Understand the market and competitors within own market segment.

  • Other ad-hoc assignments and projects as needed.

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Requirements:

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  • Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.

  • Extensive experience in Sales and Marketing, with a proven track record of delivering results.

  • Knowledge in Corporate, CI & M and Catering sales, F&B knowledge, Event organization, and audio-visual equipment.

  • Proficient in technology and software tools for Sales and Marketing, and ability to leverage technology to support productivity and profitability.

  • Excellent leadership skills and ability to manage a sales team effectively.

  • Strong communication and interpersonal skills to build effective relationships with customers and business partners.

  • Outstanding computational abilities and a strong sense of business acumen to make data-driven decisions.

  • Familiarity with the local market and its competitors.

  • Strong organizational and time management skills to handle multiple tasks and priorities in a fast-paced environment.

  • Ability to work independently with minimal direct supervision, as well as in a team environment.

  • Ability to work under pressure and be flexible.

  • Passionate and enthusiastic with a positive 'can-do' attitude.

  • Fluency in English and Mandarin is highly desirable, as Singapore is a multicultural and multilingual environment.

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Why Join Us?

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We offer a dynamic and supportive work environment, competitive compensation and benefits packages, and opportunities for professional growth and development.

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