Network Support Specialist
1 month ago
Job Overview:
We are seeking a skilled IT Technical Support Professional to provide expert-level support for desktop, laptop, and computer systems running on Windows. The ideal candidate will have a strong background in IT and excellent communication skills.
Key Responsibilities:
- Provide technical support for desktop, laptop, and computer systems
- Escalate complex issues to senior engineers or vendors as needed
- Perform software troubleshooting and maintenance
- Support the upgrade and maintenance of Windows 7 and 10 operating systems
Requirements:
- Diploma in IT or related field
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Working Hours:
The working hours for this position will be a maximum of 44 hours per week, excluding lunch breaks. The normal working hours are Monday to Friday, 7:30 am to 6:30 pm, with the possibility of working on selected Saturdays. The working hours for these Saturdays will be mutually agreed upon between ITCAN and the successful candidate.
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