Senior Field Service Specialist
2 weeks ago
Abbott Laboratories (Singapore) Private Limited is a leading healthcare company that empowers smarter medical and economic decision making to help transform the way people manage their health at all stages of life.
Main Purpose of Role
- We are seeking a highly skilled Senior Field Service Specialist to perform new customer and laboratory site inspections for contract preparations and design new installations.
- The ideal candidate will provide Level I and Level II service, installation of instruments, AbbottLink, and automation, and perform IQOQ procedures during and after installation.
- Additionally, the successful candidate will assist with customer business reviews, schedule, perform, and document hardware and software updates, deliver basic customer operator introductory training, and perform basic technical coaching and training for Abbott Ambassadors.
Requirements
- A Diploma or Bachelor's Degree in Medical Technology, Bioengineering, Electrical, or Mechanical Engineering is preferred, along with 3-5 years of experience in Field Service Engineering from relevant industries.
- The ideal candidate should be willing to work rotational standby hours, have excellent product and industry knowledge, and possess strong communication skills.
- The successful candidate should also have experience in use of analytical tools and software, as well as coaching and training skills.
With estimated salary ranging from SGD 80,000 - SGD 120,000 per annum, this role offers diverse opportunities for career growth and development. As an Equal Opportunity Employer, we value diversity and inclusion, and strive to create a workplace where everyone can thrive.
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