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Technical Field Services Professional

2 weeks ago


Singapore GMP TECHNOLOGIES (S) PTE LTD Full time

Job Description:

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We are seeking a Technical Field Services Professional to join our team at GMP Technologies (S) Pte Ltd. As a Technical Field Services Professional, you will be responsible for providing onsite support for various systems, networks, and desktops, ensuring that the service meets the required standards.

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Key Responsibilities:

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  • Attend to and perform daily support, maintenance, and troubleshooting onsite and offsite">
  • Provide on-site support for various systems, network, and desktop troubleshooting to ensure that the service meets the SLA">
  • Work with the product team on any system enhancement or troubleshooting">
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Requirements:

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To excel in this role, you will need the following skills and qualifications:

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  • Diploma in IT or relevant discipline">
  • Prefer experience in desktop support and good working knowledge in Windows OS, Basic Networking">
  • Experience in customer support environment will be advantageous">
  • Good technical, analytical, and troubleshooting skills, with strong customer-oriented attitude and interpersonal skills">
  • Willng to travel to multiple sites">
  • Willng to work alternate shift hours: 2 days work and 2 days off rotational shift (AM Shift: 8AM to 8PM; PM Shift 8PM to 8AM)">
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About Our Team:

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GMP Technologies (S) Pte Ltd is a leading provider of technology solutions. We are committed to delivering high-quality services to our clients.

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Benefits:

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We offer a competitive salary and benefits package to successful candidates.