Strategic IT Infrastructure Manager

3 days ago


Singapore AMEER PTE. LTD. Full time
Job Overview

We are seeking a highly skilled and experienced Strategic IT Infrastructure Manager to join our team at AMEER PTE. LTD. This is a unique opportunity for an individual with a strong background in IT support, technical troubleshooting, and process consistency to make a significant impact on our organization's infrastructure.

About the Role

This role will be responsible for providing primary support for Windows Operating System, Mobile Device Management, infrastructure, video conferencing systems, and Microsoft Teams. As a key member of our IT team, you will serve as the point of contact for all site-based IT requirements on a 24x7 basis, handling off-hours emergency issues as required.

The successful candidate will have excellent technical troubleshooting skills, with the ability to perform technical troubleshooting, data gathering, and GAP analysis for issues impacting end users locally. You will also ensure that consistent processes, procedures, and technologies are utilized across the enterprise environment, working closely with Application and System Services team leads and managers to follow and execute directives.

Responsibilities

Your key responsibilities will include:

* Providing primary support for Windows Operating System, Mobile Device Management, infrastructure, video conferencing systems, and Microsoft Teams
* Serving as the point of contact for all site-based IT requirements on a 24x7 basis, handling off-hours emergency issues as required
* Performing technical troubleshooting, data gathering, and GAP analysis for issues impacting end users locally
* Ensuring that consistent processes, procedures, and technologies are utilized across the enterprise environment
* Collaborating with Application and System Services team leads and managers to follow and execute directives

Requirements

To be successful in this role, you will need to possess the following skills and qualifications:

* Excellent technical troubleshooting skills
* Strong background in IT support
* Ability to work effectively in a fast-paced environment
* Excellent communication and interpersonal skills
* Ability to analyze problems and develop effective solutions

Benefits

We offer a competitive salary of SGD $8,000 per month, plus benefits including medical insurance, annual leave, and training opportunities. If you are a motivated and organized individual who is passionate about delivering high-quality IT services, we would love to hear from you

Salary Range: SGD $96,000 per annum

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