ServiceNow Integration Specialist

7 days ago


Singapore Cognizant Full time

Job Overview

  • Cognizant is seeking a skilled ServiceNow Administrator to lead the technical deployment and maintenance of cloud-based solutions. The successful candidate will design, develop, and implement Service Catalog workflows, ITIL processes, and integrations with external systems.

Key Responsibilities

  • Design and develop extensions to the ServiceNow data model in support of requirements towards AMDB and CMDB, SACM, and other modules.
  • Review and refine designs for usability, review testing scenarios, and refine test cases to ensure application quality.
  • Provide 2nd/3rd-level ServiceNow support, resolve incidents/enhancements/defects using JavaScript and server-side Java.
  • Maintain detailed system documentation, including design specs, solution proposals, unit testing, tech notes, etc.

Required Qualifications

  • Valid ServiceNow certifications, including System Administrator, Application Developer, and Implementation Specialist - IT Service Management.
  • Desirable Micro-Certifications: Flow Designer, Performance Analytics, Application Development Process Creator, Citizen Developer Application Creator.


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