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Data Center Operations Expert

2 weeks ago

Singapore Oracle Full time

**Job Overview**

We are seeking an experienced Senior Data Center Technician to join our team at Oracle OCI. As a key member of our operations team, you will be responsible for delivering technical support and installations across our datacenters.

Your primary focus will be on resolving complex technical issues, prioritizing ticketing queues, and ensuring seamless execution of installations and repairs.

**Responsibilities**

  • Deliver technical support and installations, including break-fix tasks, hardware, network, cabling, and rack deployments.
  • Prioritize and resolve ticketing queues, addressing escalations and blocking issues promptly.
  • Maintain accurate records and provide timely updates to stakeholders.
  • Collaborate closely with cross-functional teams to ensure efficient resolution of technical issues.

**Requirements**

  • Demonstrated expertise in operating systems, hardware, and network fundamentals.
  • Strong understanding of datacenter design principles, including electrical and cooling plant operations.
  • Excellent communication and interpersonal skills, with ability to work effectively in a fast-paced environment.