Business Development Officer
11 hours ago
We are seeking a skilled Business Development Officer to join our Client Service Group in the Group Transaction Banking Department.
Key Responsibilities:
- To provide daily customer support for transaction banking products and services
- To conduct thorough investigations into client issues, working closely with internal stakeholders
- To be responsible for the end-to-end process of SMAR&TS customer onboarding, from platform explanation to user training
- To identify and capitalize on cross-selling opportunities, expanding clients' usage of our transaction banking products
Requirements:
- University degree or equivalent
- Relevant experience in banking and/or client support is preferred
- Detailed knowledge of transaction banking client service and internet banking platforms
- Proficiency in Japanese language, essential for interacting with Japanese corporates
- Analytical skills, good presentation skills, and a customer-centric approach
Estimated Salary Range: SGD $50,000 - $70,000 per annum, depending on qualifications and experience.
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