Senior Infrastructure Operations Specialist
19 hours ago
T. Rowe Price International is seeking an experienced Senior Infrastructure Operations Analyst to join our Production Support Team.
The ideal candidate will have a strong background in application support, troubleshooting, and problem-solving, with excellent communication and interpersonal skills.
About the RoleThis dynamic role offers a unique opportunity to work in a fast-paced environment, collaborating with cross-functional teams to ensure the smooth operation of investment application systems.
As a Senior Infrastructure Operations Analyst, you will be responsible for:
- Coordinating with support teams to resolve technology disruptions and minimize user impacts
- Evaluating production readiness for technology solution implementations and application deployments
- Analyzing performance trends and crafting action plans to address potential issues
- Demonstrating root cause analysis skills for incident investigation
You will also have opportunities to:
- Proactively identify and implement automation opportunities to reduce manual processes
- Collaborate with teams to review technology portfolios and make recommendations for improvement
- Develop a comprehensive understanding of the broader technology portfolio, including cloud technologies and support tools
We are a premier asset manager dedicated to delivering global investment management excellence and retirement services.
Our commitment to diversity, equity, and inclusion creates an environment where associates can bring their authentic selves to work.
RequirementsTo succeed in this role, you will need:
- A minimum of 3+ years of relevant experience in application support and troubleshooting
- Experience working with ticketing systems like ServiceNow and/or JIRA
- Knowledge of programming languages such as Python, PowerShell, or Perl
- Ability to work independently and collaboratively in a team environment
In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision coverage, retirement savings plan, and paid time off.
We strive for equity, equality, and opportunity for all associates and aim to create an inclusive environment that fosters growth and development.
Estimated Salary: $120,000 - $180,000 per year (dependent on location and experience).
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