Digital Fraud Prevention Strategist
5 days ago
About TRUST BANK SINGAPORE LIMITED
">We are a digitally native bank in Singapore, dedicated to delivering a delightful customer experience. As we continue to grow and innovate, we are seeking a skilled Fraud Operations Lead to join our team.
">Estimated Salary: $120,000 - $180,000 per annum
">Job Description:
">The Fraud Operations Lead will be responsible for leading the Bank's efforts in identifying, monitoring, and mitigating fraud risks across all banking operations. This role requires strategic oversight to enhance fraud detection capabilities, implement effective risk management strategies, and ensure compliance with regulatory requirements.
">This role will report into the Head of Core Operations for Trust and will work closely with other departments to enhance the overall fraud risk management framework.
">Key Responsibilities:
">- ">
- Strategy Development:">
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- Develop and implement comprehensive fraud prevention and detection strategies aligned with the bank's risk appetite">
- Stay informed about industry trends, emerging fraud threats, and regulatory changes">
- Conduct regular audits and assessments of fraud control processes to identify gaps and areas for improvement">
- Leadership and Team Management:">
- ">
- Lead and manage the fraud operations team, including hiring, training, and performance evaluations">
- Foster a culture of risk awareness and continuous improvement within the team">
- Fraud Detection and Prevention:">
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- Oversee the implementation of fraud detection systems and technologies, including rule management">
- Analyse fraud data to identify patterns and vulnerabilities, developing proactive measures to mitigate risks">
- Policy Development:">
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- Establish and maintain fraud prevention policies and procedures in compliance with regulatory requirements and industry best practices">
- Periodically review and update policies based on new threats and changes in the regulatory landscape">
- Collaboration:">
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- Collaborate with other departments (e.g., Customer Service, Operational Risk Head, AML/CDD team, Product team) to enhance the overall fraud risk management framework">
- Work with law enforcement and external agencies to address and investigate fraud incidents">
- Reporting and Analytics:">
- ">
- Prepare regular reports for senior management on fraud trends, incidents, and the effectiveness of fraud prevention efforts">
- Utilise data analytics to improve decision-making and enhance operational efficiency">
- Customer Awareness:">
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- Work with the Product team to develop programs to improve customer awareness on fraud and scams">
Requirements:
">To be successful in this role, you will need:
">- ">
- 10 to 15 years of experience in fraud prevention, investigation, or risk management within the banking or financial services sector">
- Strong understanding of fraud detection technologies and methodologies">
- Good understanding across banking fraud schemes that are relevant to a digital bank, with in-depth knowledge of payment fraud">
- Excellent analytical, organisational, and leadership skills">
- Strong communication and interpersonal skills, with the ability to collaborate effectively across departments">
- Appetite for continuously improving and streamlining processes and the way we work">
- Self-motivated, delivery-focused, and able to work well under tight timelines and pressure">
- Able to thrive in a VUCA (volatile, uncertain, complex, and ambiguous) environment typical of fast growth startups">
About Us:
">We are an equal opportunity employer and prohibit discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at TRUST BANK SINGAPORE LIMITED are based on business needs, job requirements, and individual qualifications, without regard to age, gender, physical ability, race, religion or belief, family or parental status, sexuality, or any other status protected by laws or regulations.
">We encourage applicants of all ages.
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