Customer Service Representative

3 days ago

Singapore beBeeCustomerService Full time $4,000 - $6,000
Job Title: Customer Service Representative

About the Role:
We are seeking a highly skilled and experienced individual to manage feedback received on alleged offences. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

The successful candidate will be responsible for responding to feedback, assigning enforcement teams for follow up, and compiling reports for review when offenders have been identified for follow up.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely manner
  • Assign tasks to enforcement teams for follow up
  • Compile reports for review and analysis

Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • SharePoint

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