Terminal Operations Optimization Specialist

5 days ago


Singapore DP WORLD ASIA PACIFIC PTE. LTD. Full time

We are seeking a highly skilled Terminal Operations Optimization Specialist to join our team at DP World Asia Pacific PTE. LTD.

About the Role:

This is a fantastic opportunity for a results-driven professional with a passion for process improvement to make a real impact in our terminal operations.

Key Responsibilities:

  • Analyzing and mapping terminal processes to identify inefficiencies and document workflows.
  • Developing best-fit process documentation and optimization, leading process standardization efforts across terminals, and streamlining operations.
  • Identifying and implementing solutions for performance improvement and efficiency gains, continuously monitoring processes for improvement opportunities.
  • Assisting in implementing new Terminal Operating System (TOS) and/or upgrades and system changes for smooth integration.
  • Providing user support, training, and troubleshooting for standardized processes.
  • Collaborating with IT teams and vendors to address system issues and optimize performance.
  • Serving as the TOS subject matter expert, managing change requests to ensure the system meets operational needs, troubleshooting system issues, and ensuring optimal configuration to support operations.
  • Serving as the main liaison between operations, IT, and vendors to align system functionality with business needs, ensuring successful system integration with minimal operational disruption.
  • Communicating system performance and improvements to senior management.
  • Driving continuous improvement by evaluating process changes and aligning them with business goals.

Requirements:

  • Bachelor's degree in Industrial Engineering, Process Engineering, Supply Chain, Logistics, Information Systems, or related fields; certifications in Lean, Six Sigma preferred.
  • TOS training or experience with port/logistics management systems is a plus.
  • 5 years' relevant experience in port operations, terminal systems, logistics, or supply chain.
  • Advanced knowledge of TOS configuration, troubleshooting, and optimization.
  • Proficient in data analysis tools like Excel, Power BI, Tableau.
  • Experience in project management for system and process improvements.
  • Skilled at translating technical information to non-technical teams.
  • Customer-focused approach with excellent interpersonal and collaboration skills.
  • High attention to detail in troubleshooting and process optimization.

About Us:

DP World exists to make the world's trade flow better, changing what's possible for customers and communities globally. We're rapidly transforming and integrating our businesses – Ports and Terminals, Marine Services, Logistics and Technology – to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

Educational Requirements:

Bachelor's degree in relevant field or equivalent experience.

Preferred Qualifications:

  • Certifications in Lean, Six Sigma
  • TOS training or experience with port/logistics management systems

Salary:

$90,000 - $110,000 per annum, depending on experience.



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