Cargo Reservations and Customer Service Specialist

1 week ago


Singapore AVIATION SOLUTIONS GSA PTE. LTD. Full time
Job Overview

We are seeking a highly motivated Cargo Reservations and Customer Service Specialist to join our team at Aviation Solutions GSA PTE. LTD.

Key Responsibilities:

  • Cargo Operations: Handle cargo bookings, changes, and maximize bookings on flights to ensure seamless air cargo operations.
  • Overbooking and Backlog Management: Manage overbooking or backlog situations effectively to minimize disruptions.
  • Cargo Monitoring: Monitor the cargo lying list to ensure efficient space allocation and utilization.
  • Space Reallocation: Reallocate space as needed to optimize cargo capacity.
  • Liaison and Coordination: Liaise with agents and HQ on operational issues to resolve queries and concerns promptly.
  • Flight Planning and Reporting: Perform flight planning and prepare cargo-related reports to support business decision-making.
  • Relationship Building: Develop strong working relationships with airline principals, freight forwarders, and key stakeholders to achieve company objectives.
  • Additional Duties: Perform other duties as assigned by the Manager to support team goals.

Requirements:

  • Education: Minimum GCE 'O' Level or equivalent qualification.
  • Industry Experience: Advantageous to have experience in the cargo/airfreight industry.
  • Personal Qualities: Self-motivated, resourceful, and able to work independently with a proactive attitude.
  • Technical Skills: Proficient in MS Office, particularly Microsoft Excel.
  • Work Schedule: 5.5 work week for this position.
  • Nationality: Singaporeans and PRs only.

About You:

  • Microsoft Office: Proficient in MS Office applications.
  • Interpersonal Skills: Excellent communication and interpersonal skills.
  • Flight Planning: Experienced in flight planning and coordination.
  • Communication Skills: Strong verbal and written communication skills.
  • Customer Satisfaction: Focused on delivering exceptional customer service.
  • Team Player: Able to work collaboratively as part of a team.

Compensation:

The estimated salary for this role is SGD $40,000 - SGD $60,000 per annum, depending on qualifications and experience.



  • Singapore AVIATION SOLUTIONS GSA PTE. LTD. Full time

    Job OverviewAVIATION SOLUTIONS GSA PTE. LTD. is seeking a highly skilled Air Cargo Reservation and Customer Service expert to join our team. As an integral part of our cargo operations, you will be responsible for handling cargo bookings, changes, and maximizing bookings on flights.


  • Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full time

    Job OverviewThe Customer Service Representative will be responsible for handling customer inquiries and resolving issues related to hotel reservations. This role is ideal for individuals with excellent communication skills and a passion for delivering exceptional customer service.About the RoleThis position involves processing reservation requests,...


  • Singapore AVIATION SOLUTIONS GSA PTE. LTD. Full time

    At AVIATION SOLUTIONS GSA PTE. LTD., we're seeking a skilled Air Cargo Reservation/Customer Service Officer to join our team. As an ideal candidate, you'll possess excellent communication skills and the ability to work independently with a proactive attitude.About the RoleThis is a challenging position that requires strong organizational skills and attention...


  • Singapore AVIATION SOLUTIONS GSA PTE. LTD. Full time

    Roles & ResponsibilitiesJob Highlights Challenging Job Opportunity to work in an Airline Cargo IndustryJob DescriptionResponsibilities: Handle cargo booking, changing bookings and maximize bookings on flights Manage overbooking or backlog Monitor cargo lying list Reallocation of space Liaise with agents and HQ on operation issues Perform flight...


  • Singapore Air Charter Service Full time

    Cargo Aircraft Charter SalesOverviewIn this dynamic role, you will play a key part in expanding our customer base and driving sales revenue. As a Cargo Sales Representative with Air Charter Service (ACS), you will be responsible for identifying and pursuing new business opportunities, building relationships with cargo operators, and ensuring seamless charter...


  • Singapore Marriott International Full time

    Job Description:As a Customer Service Representative - Reservations Specialist at Marriott International, you will play a vital role in providing exceptional service to our guests. This is an exciting opportunity to join a dynamic team and make a real impact on our customers' experiences.Key Responsibilities:Process all reservation requests, changes, and...

  • Industry Professional

    20 hours ago


    Singapore WECRUIT PTE. LTD. Full time

    About the Role:We are seeking a highly skilled and experienced Industry Professional to join our team as a Cargo Operations Specialist.As a key member of our cargo operations team, you will be responsible for providing exceptional customer service and ensuring seamless cargo bookings and shipments.You will work closely with our customers, warehouses,...


  • Singapore TRANSPEED CARGO (S) PTE. LTD. Full time

    Job Title: Cargo Logistics CoordinatorAbout Us:TRANSPEED CARGO (S) PTE. LTD. is a reputable cargo transportation company that prioritizes safe and timely delivery of goods.Salary: SGD 35,000 - SGD 50,000 per annumJob Description:Responsibilities:- Perform delivery duties with utmost care and ensure timely collection and delivery of goods- Safeguard the...


  • Singapore ALLIANCE 21 PTE. LTD. Full time

    Job DescriptionWe are seeking an experienced Airport Cargo Handling Specialist to join our team at Alliance 21 PTE. LTD.About the RoleThis is a key position that requires exceptional organizational and communication skills to handle all aspects of air freight operations.ResponsibilitiesTo perform the full scope of operations roles for Multimodal Freight...


  • Singapore RECRUIT LYNC PTE. LTD. Full time

    Job DescriptionWe are seeking a highly skilled Cargo Operations Specialist to join our team at Recruit Lync Pte. Ltd.About the RoleThis is an exciting opportunity for an experienced professional to take on a challenging role in cargo operations, working closely with various stakeholders to ensure seamless cargo management and customer satisfaction.Key...


  • Singapore Singapore Airlines Full time

    Job Title: Customer Service Representative - ReservationsJob Summary: As a Customer Service Representative - Reservations, you will be part of the dynamic team that provides reservations support and member services to our customers. You will undergo a month of training in reservations and customer relationship systems to deliver our service excellence...


  • Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full time

    Job OverviewWe are seeking a highly motivated and customer-focused Hospitality Reservation Specialist to join our dynamic Central Reservations team. As part of Far East Hospitality Management (S) Pte. Ltd., you will be responsible for handling reservations, ensuring seamless guest experiences, and contributing to the success of our 18 hotels and 9 Serviced...


  • Singapore Hapag-Lloyd Full time

    Senior Cargo Control SpecialistHapag-Lloyd, a leading liner shipping company, is seeking an experienced Cargo Control Specialist to join its team.About Hapag-LloydHapag-Lloyd operates a fleet of modern container ships and has a total transport capacity of 11.9 million TEU, making it one of the world's leading liner shipping companies.The Company has around...


  • Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full time

    Job SummaryWe are seeking a highly motivated Reservation Associate to join our team at the STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. As a key member of our customer contact centre, you will be responsible for providing exceptional customer service and sales support to our guests.About UsThe STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. is a leading...


  • Singapore Customer Labs Full time

    Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Create Alert This position will be responsible for overseeing the Customer Service Counters to ensure smooth running of the daily operations and managing the team of Customer Service Officers to provide excellent service. Conduct daily briefings to the Customer Service...


  • Singapore MOMENTUS HOTEL ALEXANDRA Full time

    Job DescriptionWe are seeking a highly skilled and motivated Hotel Reservation Specialist to join our team at Momentus Hotel Alexandra.Salary: $45,000 - $60,000 per annum, depending on experience.Roles & ResponsibilitiesHandling Inquiries: To effectively handle customer inquiries regarding details of reservation, ensuring accurate information is obtained and...


  • Singapore WORLDWIDE HOTELS MANAGEMENT (V) PTE. LTD. Full time

    About this roleWe are seeking a highly skilled and experienced Senior Reservation Specialist to join our team at Worldwide Hotels Management (V) Pte. Ltd.Job SummaryThe Senior Reservation Specialist will be responsible for making reservations for customers based on their various requirements and budgetary allowances. This includes ensuring all information...

  • Reservations Manager

    1 month ago


    Singapore Capella Hotels and Resorts Full time

    Job SummaryThe Reservations Manager will be responsible for delivering exceptional customer service to guests throughout the reservation process. Working closely with the Manager, Capella Connects, and the Front Desk team, the successful candidate will strive to meet departmental standards, service levels, and revenue goals.Main ResponsibilitiesManage room...


  • Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full time

    About the RoleAs a Reservation Associate at STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD., you will play a vital role in delivering exceptional customer service and maximizing revenue opportunities.


  • Singapore WECRUIT PTE. LTD. Full time

    About Wecruit Pte LtdWecruit Pte Ltd is a leading company in the logistics industry, committed to providing top-notch services to our clients.Job Description: Air Freight Customer Service ExecutiveWe are seeking an experienced Air Freight Customer Service Executive to join our team. The ideal candidate will have excellent communication skills, be...