Full-Time Educator

2 weeks ago

Singapore LULULEMON ATHLETICA SG PTE. LTD. Full time
Job Summary

The Educator role is a vital part of our success as a company. Educators are experts in creating exceptional customer experiences in our retail stores. They are responsible for engaging and connecting with our guests, sharing top-quality product knowledge, and speaking authentically about our community and culture.

Key Responsibilities
  • Provide exceptional customer service by interacting with guests to ensure a great experience.
  • Assess guests' needs to provide customized, effective purchase and return solutions and support.
  • Offer technical product education by articulating the value and benefit of our products.
  • Facilitate a seamless end-to-end customer experience by conducting accurate and timely transactions and executing market-relevant omnichannel programs according to company standards.
  • Work collaboratively with team members to ensure optimal customer experience and support store operations.
What We Look For
  • Inclusion & Diversity: Creates/supports an inclusive environment that values/celebrates differences
  • Integrity/Honesty: Behaves in an honest, fair, and ethical manner
  • Guest Experience: Enjoys working and connecting with, understanding, and helping guests
  • Personal Responsibility: Accepts responsibility/accountability for actions; is dependable
  • Self-Awareness: Is aware of how words or actions may be perceived by or affect others
  • Collaboration and Teamwork: Works productively with others to achieve goals; seeks diverse perspectives
  • Enthusiasm: Is enthusiastic about one's own work; looks for ways to make work fun and engaging
Requirements
  • Eligibility: Legally eligible to work in the jurisdiction of the store which you are assigned to.
  • Availability: Willing to work a flexible schedule.
  • Other Willingness Requirements: Willing to move through a store for most of a shift to help guests and accomplish work; willing to work as part of a team and complete some work independently
Benefits & Perks

At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top-up program, and personal and professional development programs.

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