Customer Service and Order Coordinator

1 week ago


Singapore MAP PLASTICS PTE. LTD. Full time
About MAP PLASTICS PTE. LTD.

We are a leading plastics manufacturing company seeking an experienced Customer Service and Order Coordinator to join our team.

Job Summary

The ideal candidate will be responsible for providing exceptional customer service, managing orders, and coordinating with internal teams to ensure timely delivery.

Key Responsibilities:
  1. Customer Service: Respond to customer inquiries, resolve issues, and communicate purchase order information in a professional manner.
  2. Order Management: Manage and coordinate the processing of customer orders from receipt to delivery, ensuring accuracy and timeliness.
  3. Internal Collaboration: Work closely with production control and warehouse teams to manage inventory, track shipments, and resolve any logistical issues.
  4. Administrative Support: Perform data entry tasks, prepare shipping documents, and maintain accurate records.
Requirements:

To be successful in this role, you will need excellent communication skills, attention to detail, and the ability to work well under pressure. Proficiency in Microsoft Excel and Word is also essential.

What We Offer:

We offer a competitive salary of SGD $45,000 - SGD $55,000 per annum, depending on experience, plus additional benefits such as medical insurance and annual leave.

How to Apply:

If you are a motivated and organized individual who is passionate about delivering exceptional customer service, please submit your application.



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