Financial Services Professional
4 weeks ago
We are seeking a skilled Financial Services Professional to join our Wealth Solutions team in Singapore. As a Senior Associate, Client Service Lead, you will be responsible for delivering high-quality service to a specialized client base in APAC.
Key Responsibilities:- Utilize developed communication skills to provide exceptional client support and address operational questions or issues.
- Support clients in resolving complex inquiries and escalating non-routine issues as needed.
- Apply advanced problem-solving skills and judgment to analyze information and drive solutions.
- Participate in internal initiatives designed to improve the client experience.
To succeed in this role, we require:
- Bachelor's degree or equivalent combination of education and experience.
- 4-7 years of total work experience preferred.
- Financial services experience with institutional broker dealers preferred.
- Experience in an operational area and/or client services preferred.
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence. Our pay-for-performance philosophy provides opportunities for growth and development.
We strive to create a workplace that values diversity, equity, and inclusion. BNY is an Equal Employment Opportunity/Affirmative Action Employer.
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