Operations Data Manager, Incentive Management and Governance

4 weeks ago


Singapore Careers@Gov Full time

About the Role:

We are seeking an experienced Operations Data Manager to join our Incentive Management and Governance Division at the Infocomm Media Development Authority (IMDA). As a key member of our team, you will play a critical role in shaping Singapore's digital future by managing and administering IMDA Grant initiatives and projects.

Key Responsibilities:

  • Manage Grant awards and claims data, and provide regular reports to management;
  • Perform data analysis on Grant operations data to identify areas for improvement in Grant operations and policies;
  • Provide operational support, including performing the role of Central Application Receiving Officer (CARO) in managing the mailbox for receiving application forms and requests related to Grant applications/operations;
  • Participate in the automation and other forms of digital transformation initiatives related to Grant operations;
  • Work with colleagues to enhance IMDA Grant Management System (GMS) to support effective & efficient grant operations, leveraging technologies e.g. GenAI.

Requirements:

  • Degree holder with at least 5 years of experience in operational job functions which incorporate or leverage technologies in daily work;
  • Analytical mindset with an understanding of data structure and the ability to interpret and present data insights;
  • Ability to work independently while being meticulous and attentive to details;
  • Capability to work collaboratively with various team members and engage with different stakeholders;
  • Possess good interpersonal and communications skills;
  • Preferred skillsets include ability to aggregate data from multiple data streams, prior knowledge in data cleansing and data visualisation using common tools (e.g. Tableau), and creation/usage of Robotic Process Automation (RPA) (e.g. UIPath, Workato).

What We Offer:

Position offered will be commensurate with experience.

Only shortlisted applicants will be notified.



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