Senior Virtualization Expert

4 days ago


Singapore TSTAR Recruit Pte Ltd Full time
Job Description

We are seeking a skilled Senior Virtualization Expert to join our team at TSTAR Recruit Pte Ltd.

About the Job

This role involves providing top-notch support for end-user operations, resolving complex technical issues in a fast-paced business environment, and maintaining VMware vSphere and VMware Horizon VDI environments and applications.

Responsibilities
  • Maintain, manage, administer, and operate VMware vSphere and VMware Horizon VDI environments and applications.
  • Perform daily administration tasks for VMware vSphere and VMware Horizon VDI, including maintenance, upgrades, patches, hot fixes, and security configurations.
  • Monitor, alert, and fine-tune VMware vSphere and VMware Horizon VDI environments.
  • Assess risks related to virtual machines, VMware vSphere, and VMware Horizon VDI applications, and perform contingency planning.
  • Troubleshoot VMware vSphere and VMware Horizon VDI workloads, and assist with researching, evaluating, and recommending related hardware, software, and services.
  • Stay current on virtual machine, VMware vSphere, and VMware Horizon VDI technologies.
  • Provide on-call, 24x7 support and participate in a rotating standby schedule. Implement corrective procedures to minimize unplanned system outages.
  • Create and maintain technical documentation to support efficient planning and execution.
  • Coordinate with external parties and clients for problem resolutions.
  • Perform additional tasks and support special projects as needed.
Requirements
  • Diploma or Degree in Computer Science, Computer Engineering, Information Technology, or a related field.
  • Minimum of 2 years of experience supporting enterprise desktop environments, with strong technical expertise in VMware vSphere and VMware Horizon VDI.
  • Technically inclined with strong hands-on skills.
  • Advantageous skills include experience with supporting virtualized environments on desktop, OS, client applications, and mobile devices. Operating System skills in: Windows Clients/Servers, Linux (Red Hat, CentOS, Ubuntu, etc.)
  • Experience with Backup and Recovery Applications
  • Knowledge of Workspace ONE, Zimperium, OnTalk, and other client applications for administration, support, and operations
  • Proficient in the ITIL Framework.
  • Exceptional customer focus and professional acumen.
  • Strong vendor management skills.
  • Skilled in quality escalation management, exception handling, cost management, contract renewals, and ensuring all SLAs are met.
Benefits

The successful candidate will receive a competitive salary of up to SGD 5,200 per month, plus additional benefits such as AWS and VB allowances.

Location

The job is based in East, Singapore.



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