Operations Director

6 days ago


Singapore NTUC FAIRPRICE CO-OPERATIVE LTD Full time
About NTUC FAIRPRICE CO-OPERATIVE LTD

NTUC FAIRPRICE CO-OPERATIVE LTD is a leading retail organization seeking an experienced Operations Director to join our team.

Job Description

As an Operations Director, you will be responsible for overseeing the day-to-day operations of our retail stores. This includes managing budgets, maximizing profitability, and setting/selling sales targets. You will also analyze and interpret trends to facilitate planning, lead and motivate teams to achieve organizational goals, manage customer complaints and feedback, manage stock inventory and stock control, plan and manage promotional spaces and activities, recruit, train, supervise, and appraise staff, and ensure standards for quality, customer service, health and safety are met as well as compliance with various government legislation (NEA, SFA, SCDF etc.).

You will work closely with our management team to continuously review and enhance existing store operations and processes to improve business, involve in projects such as planning for new store opening and renovation works for existing stores.

Requirements
  • Degree in any discipline with more than 5 years of relevant work experience in the service/retail industry
  • Great passion for the service/retail industry
  • Possess strong strategic thinking skills
  • Good in project management
  • Good at presenting reports and coming up with fresh ideas
  • Highly customer-oriented, motivated, meticulous, and results-oriented
  • Resourceful and problem-solver with effective leadership skills and ability to motivate others
  • Excellent interpersonal and communication skills
  • Ability to plan, prioritize workload, and delegate accordingly
  • Ability to multitask and work under pressure
  • Team player with ability to collaborate and work effectively with a variety of stakeholders
Salary and Benefits

We offer a competitive salary of SGD $80,000 - $120,000 per annum, depending on experience, plus benefits including medical insurance, annual leave, and training opportunities.



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