Airline Ground Support Team Member
6 days ago
About the Role
We are seeking a skilled and dedicated Airline Ground Support Team Member to join our team at GTRSG PTE. LTD.
Job Summary
This is an exciting opportunity to work in a fast-paced environment where you will be responsible for ensuring the smooth operation of baggage handling systems.
Key Responsibilities
- Ensure efficient sorting, retagging, and/or tagging of bags and transferring them to correctly labelled trolleys and containers.
- Ensure that there are sufficient containers/trolleys to handle flights.
- Ensure that containers and doors/flaps are properly secured and baggage is towed to the correct aircraft on time.
- Brief all contract staff assigned to the flights on their duties and special requirements for the flights.
- Ensure that all discharged baggage is accurately, properly, and speedily offloaded onto the correct arrival conveyor belts. Ensure that transit baggage is reloaded into the transfer containers.
- Perform any other duties as assigned by superiors.
- Ensure all unclaimed and offloaded baggage are restored and returned to its rightful owners expeditiously.
- Lodge all arrival claim reports and reply to investigation on complaints.
- Liaise with CAAS on discrepancies encountered at the baggage claim areas and SOCC on delays on baggage presentation.
- Assist with customer enquiries and grievances at Lost and Found office.
- Ensure all bags removed timely and no incidents of bags overflowing from arrival belts.
Requirements
To be successful in this role, you will need:
- Minimum GCE 'O' Level or equivalent.
- Independent and exercise sound judgement.
- Able to work under pressure to meet reporting timelines.
- Willing to pick up and broaden skill sets.
- Dynamic, self-driven, and an effective team player.
- Displays positive attitude towards work.
- Strong analytical skills.
Salary and Benefits
The estimated salary for this role is SGD 32,000 - SGD 40,000 per annum, depending on experience. Additional benefits include:
- Monthly allowances up to SGD 500.
- Joining bonus up to SGD 5,000.
- Comprehensive dental and medical benefits.
- Discounted flight tickets.
About Us
GTRSG PTE. LTD. is a leading provider of ground support services in the aviation industry. We pride ourselves on delivering exceptional service to our clients while fostering a positive and inclusive work environment.
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