
Pet Care Advocate
1 day ago
As a key member of our team, you will play a vital role in supporting our operations and client care. This involves ensuring exceptional service and support to our clients, while building strong relationships with veterinary clinics and partners.
Key Responsibilities:
- Establish and maintain positive relationships with veterinary clinics and partners.
- Serve as the primary contact for accounts, handling client communication and correspondence effectively.
- Develop strategic marketing plans to increase brand awareness and grow our business.
- Create engaging content (social media posts, visuals) that reflects our values of compassion and dignity.
- Support business development initiatives and outreach to new partners, collaborating closely with the operations team.
- Assist with events, workshops, or seminars with partners, providing excellent client support.
- Prepare detailed reports on marketing, partnership, and outreach performance.
- Provide empathetic client support, including attending to pet families with professionalism and respect, assisting in collection and handling of pets with care, and supporting cremation service coordination and client follow-up.
Requirements:
- You must be compassionate, respectful, and comfortable working in an environment involving pet aftercare.
- Reliable, responsible, and detail-oriented individuals are highly valued.
- Ability to work flexible hours, including weekends and public holidays, when required.
Benefits:
- Flexible working hours.
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