
Distinguished Business Excellence Strategist
2 weeks ago
Job Title: Distinguished Business Excellence Specialist
We are seeking a highly skilled professional to join our team in delivering exceptional business excellence. The ideal candidate will be responsible for driving projects with new capabilities and creating a differentiated customer experience.
This position supports business users in various initiatives, including Product Launches, Operations Division Initiatives, Core Functions Improvements, and Regulatory Business & IT initiatives aligned to the company's objectives. It also entails providing business support on system-related work activities to all stakeholders.
- Review product specification, functional specification, and work-related materials, analyze systems gaps and business processes, and recommend improvements.
- Responsible for bridging the gap between IT and business users to assess processes, determine requirements, and deliver recommendations to stakeholders.
- Ensure risk and compliance standards are followed for every change.
- Organize and participate in meetings or workshops with users to understand business requirements and support the business to produce business workflow for the purpose of producing the business requirements document.
- Work with users to prepare and document business requirements, conduct walkthroughs, review, and sign off on user requirements.
- Assess the feasibility, benefits, and risks of new IT solutions; recommend process improvements and ensure IT solutions align with business needs and adherence to risk and compliance standards.
- Define test scope and formulate test plans, participate in user acceptance, and update test results with proper documentation.
- Prepare user guides and conduct training to operational users on any new deployment.
The ideal candidate will possess:
- A degree in Information Technology or Business Information Systems.
- Minimum 2-5 years of working experience in business analysis and user acceptance testing in insurance domain.
- Candidates with working experience in Insurance operations and processing can be considered.
- Business analysis skills in delivering business requirement processes.
- Project management skills in executing and managing user acceptance testing and planning.
- Savvy in the application of latest technology.
- Proactive, resourceful, and an effective facilitator with the ability to engage stakeholders across various business domains.
- Self-managing, strong analytical and problem-solving skills, detail-oriented, and capable of delivering high-quality work.
- Excellent oral and written communication, including listening and dispute resolution skills.
- Strong multi-tasking skills and ability to perform under pressure and meet tight deadlines.
The successful candidate will have opportunities for career growth and development, as well as a competitive compensation package.
OthersPlease note that this is a unique opportunity to join our organization and contribute to its success.
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