Operations Manager
6 days ago
KOI THE SINGAPORE PTE. LTD. is a leading company in the food and beverage industry, dedicated to providing exceptional dining experiences to our customers.
Job DescriptionStore Operations Manager
We are seeking an experienced Store Operations Manager to oversee the daily operations of our cafe/restaurant outlet. The successful candidate will be responsible for managing the store's manpower planning, inventory management, sales forecasting, and customer service.
The ideal candidate will have a minimum of 1 year of experience in a supervisory role in managing a cafe/restaurant or fast-food sector, with strong people management skills, excellent communication skills, and hands-on duties.
Key Responsibilities:
- Oversee daily store operations and manage manpower planning
- Hire, train, motivate, and manage the team to achieve best results
- Responsible for admin duties including inventory management, sales forecasting, and generating reports
- Conduct monthly inventory checks on operating equipment and supplies
- Work closely with relevant personnel at all levels to ensure smooth execution of activities/promotions
- Ensure compliance with product quality, hygiene, and safety standards
- Appraise employees for performance regularly and provide feedback for improvement
- Investigate issues relating to customer feedbacks on service and product quality
- Maintain sound knowledge of menu and presentation standards
- Ensure handover, closing, and opening procedures are complete in each shift
Requirements:
- Minimum 1 year of experience in supervisory role in managing cafe/restaurant/fast-food sector
- Good people management skills, strong communication skills, and hands-on duties
- Ability to prioritize tasks and manage time effectively
- Desire to work in fast-paced environment and work well under pressure
- Pleasant, mature, outgoing, meticulous with good interpersonal skills
Salary: SGD $50,000 - $60,000 per annum
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