Hotel Frontline Ambassador

3 days ago


Singapore METROPOLITAN YOUNG MEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full time
Job Description:

The Metropolitan Young Men's Christian Association of Singapore seeks a skilled Hotel Frontline Ambassador to deliver exceptional guest experiences.

About the Role:

  • Perform room check-ins and check-outs, handling reservation requests with professionalism.
  • Address guests' enquiries, concerns, and feedback in a timely manner.

Key Responsibilities:

  • Foster positive relationships with guests, promoting a welcoming first impression.
  • Provide exceptional customer service, ensuring guest satisfaction.
  • Collaborate with colleagues to maintain a seamless front office experience.

Required Skills and Qualifications:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Strong problem-solving and conflict resolution skills.

Benefits:

  • A competitive salary of SGD 45,000 per annum.
  • A comprehensive benefits package, including medical and dental insurance.
  • Ongoing training and development opportunities.

Other Information:

  • The selected candidate will be required to work varied shifts, including evenings and weekends.
  • Valid employment pass is required for this role.


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