Operational Team Lead

13 hours ago


Singapore TZL INTEGRATED SERVICES PTE. LTD. Full time
Job Title: Operational Team Lead

Estimated Salary: SGD 3,500 - SGD 5,000 per month

Job Overview:

TZL Integrated Services PTE. LTD. is seeking a highly skilled and experienced Operational Team Lead to join our team. The successful candidate will be responsible for planning and scheduling manpower for day-to-day operations, ensuring efficient workflow and high-quality service delivery.

Key Responsibilities:
  • Reporting to the Senior Operation Manager
  • Planning and scheduling manpower for day-to-day operations
  • Follow up and keep an update to customer requests and feedbacks
  • Work closely with the sales manager and provide accurate schedules
  • Send out reminder texts/calls to customers daily
  • Resolve daily situations if any
  • Responsible for staff performance and discipline
  • Tabulate worker OT and submit to HR monthly
  • Prepare and compile monthly reports to relevant clients
  • Prepare new staff on-boarding and off-boarding
  • Monitor training and development needs
Requirements:
  • Minimum qualification GCE 'O' Level and above
  • Fresh graduates are welcome to apply
  • Relevant experience in planning/scheduling in a related industry will be an advantage
  • A good team player and excellent communication skills
  • Able to work on weekends and public holidays
Preferred Skills:
  • Understanding of planning and scheduling systems
  • Knowledge of Microsoft Office applications, such as Excel
  • Class 3 driving license is a plus
  • Independent, self-driven, and proactive attitude

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