
Academic Achievement Facilitator
6 days ago
The Assistant Manager for Student Success plays a vital role in ensuring students receive the support they need to succeed academically and personally. This position enhances student experience, retention, and success by providing integrated advising, career planning, and pastoral support.
Key Responsibilities:- Monitor and conduct proactive advising for at-risk students and deploy targeted interventions
- Enhance student learning and support through mentorship schemes
- Spearhead and implement wellness initiatives and programs to support student wellbeing
- Coordinate and/or provide interventions and support for students with learning gaps
- Facilitate student success through ERAU's Global Learning, Relevance to industries/community, Open communication, Worth and wellbeing (GROW) model
- Identify, coach, and motivate students to represent ERAU in industry competitions and MICE-related events to facilitate student exposure
- Deliver or support course instruction for College Success (UNIV 101)
- Provide guidance on Study Abroad and Eagle Mobility programs offered within the university
- Partner faculty members and the Office of Student Services for effective progress monitoring practices
- Partner internal stakeholders and industry partners to facilitate internship and job placements
- Plan and execute lunch time talks, industry visits, career fairs, and other learning journeys to enhance student learning
- Coordinate career coaching sessions with faculty members and/or mentors
- Organize and coordinate alumni events and engagement with ERAU graduates
- Implement a system for progress monitoring to track student progress and growth
- Work closely with the Office of Data Management to use student performance data to identify at-risk students and develop targeted interventions
- Use student performance data to drive decision-making and continuous improvement in student outcomes and address barriers to student retention
- Bachelor's degree in education, psychology, or a related field; Master's degree preferred
- Prior experience in student success or advising, or a similar role working with diverse student populations, strongly preferred
- Ability to build rapport, actively listen, and establish positive relationships with students from various backgrounds
- Proven track record in analytical and problem-solving skills, including the ability to collect and interpret data
- Strong communication and collaboration skills
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