
Operations Team Leader
1 week ago
Job Title: Operations Team Leader
Job OverviewThe role of an Operations Team Leader involves overseeing a team of carpark and enforcement staff. Key responsibilities include managing client relationships, project management, operations audits, and preparing daily and monthly reports.
Key Responsibilities- Supervise a team of carpark and enforcement staff to ensure smooth operations.
- Nurture strong client relationships through effective communication and customer service.
- Manage projects from initiation to completion, ensuring timely delivery and high-quality outcomes.
- Conduct regular operations audits to identify areas for improvement and implement necessary changes.
- Compile and submit daily and monthly reports to stakeholders, providing insights into team performance and operations efficiency.
- Candidates must possess a minimum Higher Nitec qualification.
- At least 1-2 years of supervisory experience is required, with a proven track record of success in leading teams.
- Familiarity with Microsoft Word and Excel is essential, as well as good leadership qualities and the ability to motivate team members.
- Adequate transportation (motorcycle or car) is necessary for frequent site visits and travel.
- Leadership skills to inspire and motivate team members.
- Troubleshooting abilities to resolve operational issues efficiently.
- Proficiency in Microsoft Office, particularly Word and Excel.
- Inventory management skills to track resources and supplies.
- Investigation skills to identify root causes of problems and implement solutions.
- Enforcement skills to maintain order and discipline within the team.
- Administration skills to manage paperwork and records.
- Excellent communication skills to interact with clients and stakeholders effectively.
- Familiarity with freight, shipping, and logistics.
- Knowledge of banking and financial procedures.
- Proficiency in Excel to analyze data and create reports.
- Team player attitude to collaborate with colleagues and achieve common goals.
- Proficiency in Microsoft Word to create professional documents and reports.
- Familiarity with shipping and logistics to manage imports and exports.
- Audit skills to evaluate processes and recommend improvements.
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