Head, Business Development and Process Outsourcing Strategist

4 days ago


Singapore CFB BOTS PTE. LTD. Full time
About CFB Bots

CFB Bots is a cutting-edge technology service provider specializing in Hyperautomation. We partner with large enterprises to help them thrive in the Future of Work.

Our mission is to co-create the Digital Workforce of the Future, making work enjoyable for everyone involved.

For more information, please visit our website.

About the Role

We are seeking an experienced and self-motivated individual to join us as Head, Business Development and Process Outsourcing Strategist. This role involves setting up and managing a new business unit that leverages digital technologies like Automation, Artificial Intelligence, and Analytics to provide exceptional services to our customers.

Your key responsibilities will include:

  • Formulating and executing strategies for the business unit;
  • Identifying and researching business opportunities and trends to create business roadmaps;
  • Developing and presenting proposals for business development;
  • Engaging in sales and marketing activities to build pipeline and establish clientele base;
  • Maintaining profitability of the business unit's operations;
  • Developing execution plans to ensure efficient delivery of business services while ensuring quality;
  • Establishing and maintaining professional relationships with clients, including C-level executives;
  • Understanding customer businesses and developing service offerings that address their needs;
  • Identifying and developing partnerships that drive business growth;
  • Performing resource planning and allocation to meet business objectives;
  • Growing and mentoring the team.
Requirements

To be successful in this role, you will need:

  • A degree from a reputable university;
  • At least 5-6 years of experience in BPO, including at least 3 years in a management role;
  • A good understanding of finance and accounting processes, as well as regulatory and accounting complexities associated with outsourcing;
  • Excellent presentation and communication skills;
  • A customer-centric mindset and ability to foster client relationships;
  • The ability to work independently and excel in a dynamic environment.
Compensation

We offer a competitive salary range of SGD 120,000 - 180,000 per annum, depending on experience and qualifications.



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